Returns & Exchanges
At Imperium, we are committed to ensuring your wardrobe meets the highest standards of luxury and fit. If you are not completely satisfied with your purchase, we offer a seamless 30-day return policy for all unworn apparel in its original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
- 3.Affix the Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.